Programme Cortisone: Notice of Request for Information Relating to a Draft Statement of Requirement for Design, Develop and Deliver Services

This announcement invites interested suppliers to request access to the draft Statement of Requirement for Design, Develop and Deliver Services for the CORTISONE Programme within the UK Ministry of Defence (MOD).

Following on from the CORTISONE Industry Day on 17 May 2018 at Tech UK in London and a series of Discovery Days (July to November 2018) the CORTISONE Programme is issuing a Request for Information (RFI). This RFI invites interested suppliers to read and provide feedback on the draft Statement of Requirement for the programme’s planned procurement of a Service Provider to supply Design, Develop and Deliver Services.

Responding to this announcement is voluntary and does not start the official procurement process for the CORTISONE requirement. It should be noted that all information released in relation to this RFI is released on a without commitment basis, is subject to change and does not signal the start of a formal procurement process. The CORTISONE team intends to provide further details of the procurement itself early in 2019. The programme team will be seeking to procure these services through a framework, where possible.

The Design, Develop and Deliver Services Partner is a client-side service. The CORTISONE approach to service provision may lead to conflicts of interest where a supplier considers that it has the capability to meet potential requirements for both client-side and supplier-side services. MOD will only permit suppliers to operate on both the client and supplier side providing any actual or potential conflicts of interest can be satisfactorily managed so as to avoid any unfair distortion in competition. Existing CORTISONE suppliers will also need to demonstrate that actual or potential conflicts of interest can be satisfactorily managed.

What are the Design, Develop and Deliver Services?

Programme CORTISONE is seeking to integrate a number of Commercial Off The Shelf (COTS) products and services to provide medical information services (Med IS) for the UK MOD. MOD will remain the Design Authority, however the programme intends to procure Design, Develop and Deliver services to assist in the design, build and implementation of the solution.

The key elements of the services are as follows:

  • Design. MOD will remain the Design Authority. However, the Service Provider will assist MOD by designing services to maintain and further develop the overall solution architecture and design. This includes maintaining existing architectural artefacts and developing further architectural artefacts such as low-level design documents to determine how components will be integrated with the integration platform and the wider system. The Service Provider will be expected to work closely with the MOD Information Systems and Services (ISS) Design organisation and provide technical design advice to the programme. The Service Provider will also assist the programme team in product evaluation of suitable COTS products and services.


  • Develop. The Service Provider will support the programme team in the development of the Med IS ecosystem. This will include working with the CORTISONE Programme team and associated Defence Hosting programme(s) to set-up and maintain development, test, training and live environments. Assistance will also be required to install and configure the COTS products and services. The Service Provider is likely to need to undertake product trials and to design, build and evaluate a number of interfaces, working, if necessary, with relevant subject matter experts from the suppliers of COTS products and services or third-party specialists. The Service Provider will also need to support data management, including data migration and test data.


  • Deliver. The Service Provider will assist the Authority in ensuring full integration of procured components (Integration Platform, Clinical applications etc.) and support implementation, including integration with MOD-provided systems and services, e.g. Clinical User Management. The provider will also need to undertake transition activities such as release and deployment management, service validation and testing and to ensure smooth dual running with legacy services and Alpha, Beta and Live CORTISONE services. The Service Provider is likely to need to provide training services and develop Standard Operating Procedures. The Service Provider may need to provide Service Management in line with ISS policies and ITIL best practice, interfacing as necessary with other Service Management provision.

How do I receive the information?

Suppliers with an interest in Design, Develop and Deliver Services for CORTISONE are invited to request access to the RFI and Statement of Requirement by nominating up to two representatives from their company to receive the information via email.

The representatives should provide the following information to

  • Full name of company;
  • Full name of representative(s);
  • Company email address(es) of representative(s).

Please note that completed RFI questionnaires should be returned to the CORTISONE Team by 10:00 GMT on 21st December 2018.

No information provided in response to this RFI will be used in any way for the purpose of evaluating suppliers or their products in any future procurement process.

What is Programme CORTISONE?

The aim of Programme CORTISONE is to deliver an integrated ecosystem of medical information services to the Defence Medical Services. The programme vision is to deliver ‘a sustainable, integrated, cohesive and enduring information capability that will fully and effectively support the delivery of evidence-based medical and dental health and healthcare outputs, to achieve the Aim of the Defence Medical Services (DMS)’ – which is to Promote, Protect and Restore the health of the Defence population in order to maximise their fitness for role, while maintaining an occupational focus and an operational edge.

A multi-million-pound (CAT B) programme, with global reach and operations equivalent in size to two large CCGs (Clinical Commissioning Groups) and a Community Trust, CORTISONE looks to procure a full suite of healthcare software from multiple healthcare product/service suppliers, together with Design, Develop and Deliver services. It is anticipated that elements of the ecosystem will be re-competed on a regular basis to ensure the best solutions are being delivered to users, giving an ongoing opportunity for market players to get involved with the ecosystem on a long-term basis.

MOD is looking for a range of companies to engage with the programme, delivering a full suite of healthcare software to meet use-cases and patient-journey-defined functional requirements. With the modular nature of the procurement allowing innovation, all suppliers are encouraged to take a leading role in the delivery of functionality.

The CORTISONE Programme has engaged with suppliers through an Industry Day on 17 May 2018 and through a series of Discovery Days, where it has invited potential suppliers to present information on services and demonstrate products to relevant technical and business staff from the CORTISONE Programme.  These Discovery Days have addressed:

  • Primary Healthcare
  • Dental Healthcare
  • Integration Platforms
  • Enterprise Master Patient Index
  • Document Management

CORTISONE is also looking to the future and will exploit innovation to align with NHS strategy, virtualise healthcare and integrate with services across the healthcare sector. This may include telemedicine, patient record integration with the NHS and other patient databases and patient condition tracking.