This year’s Counter Terror Expo event, taking place in London on 24 and 25 April, will be the largest international event dedicated to mitigating threats, protecting against terrorist attacks and understanding modern-day security risks.
Counter Terror Expo 2013 will showcase a centrepiece conference, one of the largest exhibitions of its kind and a programme of workshops over the two-day event held at the Olympia Conference and Exhibition Centre in central London.
At this year’s event, global audio-visual company Electrosonic will be exhibiting with their Control Rooms and Service & Maintenance teams together for the first time. These teams offer audio-visual services for secure and mission-critical environments by offering technical design, systems integration and 24 hours a day, 365 days a year service and maintenance. This is the second time Electrosonic’s Control Rooms team will have exhibited at the show; however, it is the first time their Service & Maintenance team will be joining them.
Paul Brooks, Control Rooms Manager from Electrosonic said: “The Service team allow Electrosonic to offer an extra service dimension to visitors. Their security-vetted service personnel understand that control room environments work around the clock, 365 days a year. As a result they offer a guaranteed, fast response service to minimise any downtime.”
Counter Terror Expo was established to deliver a completely unique environment where professionals in the counter-terrorism industry can come together to gain knowledge and share experiences. The event has grown to involve leading experts in the counter-terrorism field from within the emergency services, government, military, police, cyber and private sectors as well as many more organisations worldwide.
The expo also benefits those companies showcasing at the event by offering them opportunities they would not be able to secure elsewhere. Mr Brooks said: “It helps to raise our profile in the military, government, law enforcement, emergency services, private sector and security services markets. It gives us the opportunity, in just two days, to demonstrate to potential customers our capabilities and how we can assist them with any current or future control room and simulation projects.”
Electrosonic will be offering visitors at this year’s event the opportunity to book either an ‘Emergency Response Call Out’ for their UK control room or a free two-hour ‘Audio-Visual Service Health Check’. Brooks explained: “The free Service Health Check will provide an assessment of an audio-visual system’s performance. Checks include a functionality check, filter clean, cabling, electrical safety, colour balance and collection of lamp hour usage.
“If visitors choose the free Emergency Response Call Out one of Electrosonic’s highly experienced, security-cleared service engineers will be scheduled to attend the site to look at any faulty room or audio-visual system, and if possible, rectify it within the given time frame. Following each assessment, the client will receive a full report and recommendations for further action if necessary.”
He continued: “Electrosonic will also be displaying a new secure multi domain video conference switch on their stand which omits the security issues and need for a number of video conference codecs and cameras, for mixed domain classifications. This is a new technology now being used by government agencies in the US, saving costs and improving efficiencies in a mission-critical environment.”
Even with Electrosonic’s advanced technology, their technical team are continually evaluating new audio-visual technologies. “We take a consultative approach to opportunities, evaluating technologies for these organisations for simulation, training and monitoring applications and often testing and demonstrating them with the client.
“Electrosonic work with other companies whose systems are used in the same operational environments, understanding their capabilities and technical integration. By having a large demonstration facility at their head office in Kent, Electrosonic are often able to show the client the method and complexity of an integration prior to a design being signed off.”
Every client Electrosonic deal with is offered a tailor-made service to suit their specific requirements. Each client has a carefully selected team assigned to their product who remain with the client for the duration of the project. By offering a working partnership with clients, the teams at Electrosonic take the time to understand their clients’ business and develop long-term relationships.
This service continues beyond project completion with the company’s Service team then in place to ensure the system remains in good working order after it has been initially installed. Organisations can create a bespoke service model to suit their specific requirements and budget.
The current threat level in the UK from international terrorism is set at ‘substantial’. Terrorism is an increasing threat to the UK and events like Counter Terror Expo play a key part in increasing knowledge and awareness of these threats. However, there will always be challenges in the field to overcome.
Mr Brooks said: “The use of new technologies and the restrictions due to security vulnerability within an operational environment is a constant challenge.
“Law enforcement and military organisations are using much more sophisticated simulation and control room applications which Electrosonic can design, install and provide on-going support in a trusted partnership”
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